We’re Solihull Mind, the local voluntary sector organisation for mental health in Solihull borough. We provide a wide
range of services providing advice, information and support to people with mental health problems.
People can choose to use whichever of our services
they need at the times they need them; whether that is
for a one-off situation needing help or guidance; for
longer term support, perhaps using more than one
service; or returning to a service when needed for
support at a particular time.If you are looking for
information or advice about any aspect of mental health
please phone or email us - details are here. You can
also find information on mental health issues and
diagnoses at National Mind’s website
Solihull Mind’s services are provided according to our policies on equal opportunities and confidentiality. Copies of
these policies are available on request. Unfortunately, our services are restricted to those who live in the borough of
Solihull and are aged between 17 and 65
Mind is part of the national Time to Change campaign
against discrimination and stigma
Solihull Mind believes that people who have mental
health problems have the same rights as any other
person; that they should not be disadvantaged or
subject to prejudice and should have the right to live an
ordinary life in the community with the necessary
support to ensure fulfilment and independence. As a
local, user led, mental health organisation Solihull Mind
seeks to improve the quality, quantity, and accessibility
of services for people with emotional distress. Our
services support these beliefs. We provide a range of
services ourselves, or we can help people access
services elsewhere to enable people to move towards
the lives they want.
Facemasks on public transport
The government has made face coverings
compulsory on all public transport. However, there
are exemptions from this requirement; including
young children, people with breathing difficulties,
and, most significantly, ‘people whose disabilities
make it difficult for them to wear a face covering’-
and this includes people who are unable to wear
masks due to their mental health.
As it isn’t obvious that people with “hidden
disabilities” are exempt from wearing a mask, both
West Midlands Travel and Stagecoach have
produced credit card sized cards that identify the
person as not having to wear a mask, which can be
shown to bus drivers etc. If you would like to have
one of these cards you can either contact the bus
companies directly or contact Solihull Mind as we
can print them out for you.
Black Lives Matter
Mind believes that Black Lives Matter and black
mental health matters and we share our support for
the Black Lives Matter movement.
In mental health – as in other areas of life – there is
a huge disparity in how black people are listened to
and supported at every level. People from black and
minority ethnic (BAME) groups living in the UK are
more likely to be diagnosed with mental health
problems, be diagnosed and admitted to hospital,
experience a poor outcome from treatment,
disengage from mainstream mental health services,
leading to social exclusion and a deterioration in
their mental health.
Under the outdated Mental Health Act, Black people
are more likely to be compulsorily admitted for
treatment, more likely to be on a medium or high
secure ward and more likely to be subject to
seclusion or restrain.
We know there’s no easy solution and that there is
still a long way to go to make sure everyone
experiencing a mental health problem and other
forms of discrimination, is treated equally, both
within our organisation and outside it.
Solihull Mind 2019
Registered Charity Number 516058
We are continuing to provide as much help and
support as possible during the present
coronavirus crisis. However, in line with
government guidelines, Solihull Mind is
unfortunately having to suspend all face to face
services, including counselling and the OASIS
service. We will review the situation regularly and
any change will be posted on this website and
our Facebook page.
There will still be advice and support available on
the telephone and through email, and this is now
available from 9-30am until 5-30pm, Monday to
Friday, and Saturday/Sunday 12-30pm - 5-30pm.
The contact details for this are: 0121 742 4941 or
0121 743 4237; and firstname.lastname@example.org.
Our out of hours crisis support service will now
be provided by telephone on 07904 323039 and
is now available seven days a week from 6pm to
11pm. As this is a single line, if it is engaged
when you ring please leave a message and we’ll
ring you back later in the evening or during office
hours the next day. Please note, however, that
we aren’t able to reply to texts on this number, it’s
for voice calls only.
Please still continue to contact us on any aspect
of mental health, particularly if you are self
isolating. There is a lot of helpful information
about this on National Mind’s website:
Free online CBT courses
If you are feeling low, anxious or stressed, and
particularly if the Covid-19 pandemic has made
things worse for you, then four free online CBT
(Cognitive Behavioural Therapy) courses have
been made available for Mind and the people we
support for a limited time until the end of August.
To take advantage of this offer go to
register - use the PIN SOLIHULL when
completing the online form. The course are on
dealing with stress, building resilience, improving
sleep and coping with the Covid-19 pandemic.