We’re Solihull Mind, the local voluntary sector organisation for mental health in Solihull borough. We provide a wide
range of services providing advice, information and support to people with mental health problems.
People can choose to use whichever of our services
they need at the times they need them; whether that is
for a one-off situation needing help or guidance; for
longer term support, perhaps using more than one
service; or returning to a service when needed for
support at a particular time.If you are looking for
information or advice about any aspect of mental health
please phone or email us - details are here. You can
also find information on mental health issues and
diagnoses at National Mind’s website
Solihull Mind’s services are provided according to our policies on equal opportunities and confidentiality. Copies of
these policies are available on request. Unfortunately, our services are restricted to those who live in the borough of
Solihull and are aged between 17 and 65
Solihull Mind believes that people who have mental
health problems have the same rights as any other
person; that they should not be disadvantaged or
subject to prejudice and should have the right to live an
ordinary life in the community with the necessary
support to ensure fulfilment and independence. As a
local, user led, mental health organisation Solihull Mind
seeks to improve the quality, quantity, and accessibility
of services for people with emotional distress. Our
services support these beliefs. We provide a range of
services ourselves, or we can help people access
services elsewhere to enable people to move towards
the lives they want.
situation regularly and any change will be posted on
this website and our Facebook page.
There will still be advice and support available on
the telephone and through email, and this is now
available from 9-30am until 5-30pm, Monday to
Friday, and Saturday/Sunday 12-30pm - 5-30pm.
The contact details for this are: 0121 742 4941 or
0121 743 4237; and firstname.lastname@example.org.
The government has made face coverings
compulsory on all public transport and in shops.
However, there are exemptions from this
requirement; including young children, people with
breathing difficulties, and, most significantly, “people
whose disabilities make it difficult for them to wear a
face covering”- and this includes people who are
unable to wear masks due to their mental health.
As it isn’t obvious that people with “hidden
disabilities” are exempt from wearing a mask, there
are badges available that can be worn or displayed
on your smart phone. The government issued ones
can be obtained here:
your-own. You can also buy a card and a lanyard or
plastic holder at the Hidden Disabilities website:
Black Lives Matter
Mind believes that Black Lives Matter and black
mental health matters and we share our support for
the Black Lives Matter movement.
In mental health – as in other areas of life – there is
a huge disparity in how black people are listened to
and supported at every level. People from black and
minority ethnic (BAME) groups living in the UK are
more likely to be diagnosed with mental health
problems, be diagnosed and admitted to hospital,
experience a poor outcome from treatment,
disengage from mainstream mental health services,
leading to social exclusion and a deterioration in
their mental health.
Under the outdated Mental Health Act, Black people
are more likely to be compulsorily admitted for
treatment, more likely to be on a medium or high
secure ward and more likely to be subject to
seclusion or restrain.
We know there’s no easy solution and that there is
still a long way to go to make sure everyone
experiencing a mental health problem and other
forms of discrimination, is treated equally, both
within our organisation and outside it.
Solihull Mind 2019
Registered Charity Number 516058
Please support us by coming to our sale of
bedding plants, hanging baskets and planters at
our horticulture project site in Knowle. The
relaxation of Covid-19 restrictions also means
that we can open our cafe there too, with home
made cakes, coffee and tea. The sales are on
Saturdays, 10am until 4pm: 22nd, 29th May, 5th,
12th, 19th June. You can see the location of our
horticulture project here.
Our out of hours crisis support service is now
being provided by telephone on 07904 323039
and is now available seven days a week from
6pm to 11pm. As this is a single line, if it is
engaged when you ring please leave a message
and we’ll ring you back later in the evening or
during office hours the next day. Please note,
however, that we aren’t able to reply to texts on
this number, it’s for voice calls only.
Please still continue to contact us on any aspect
of mental health, particularly if you are self
isolating. There is a lot of helpful information
about this on National Mind’s website:
Mental Health Helpline
The Birmingham and Solihull Mental Health
Helpline is open 24 hours a day, seven days a
week on 0121 262 3555
We are continuing to provide as much help and
support as possible during the present
coronavirus crisis. However, in line with the Tier 4
regulations Solihull Mind is unfortunately having
to suspend some of its face to face services.
However, we are able to provide counselling in
our building using masks, visors and clear
screens, although there is still the option of
receiving counselling by telephone. We are also
providing the social support part of the OASIS
service at our horticulture project in Knowle
where we are able to safely social distance in the
open or using a large polytunnel for when it’s
raining. The horticulture project is also remaining
open on Mondays, Wednesdays, Thursdays and
We are providing transport to Knowle in our new
minibus (in accordance with social distancing
rules) on Mondays, Wednesdays and Thursdays,
with sessions starting at 12 and ending at 3pm.
For details on the minibus pickup points please
contact the Mind office. We will review the