advice and information
Solihull Mind can provide advice and
information on mental health issues
including diagnoses, medication, talking
treatments, coping strategies, support for
carers etc backed up by access to our
other services for specialist support
around benefits, accessing services,
financial advice etc – see our Practical Help
page. For sources of help and advice in
addition to Solihull Mind see below.
Mon - Fri 9-30am to 5pm: email, phone,
Messenger, face to face
See oasis and crisis cafe services for
support outside of the above hours
No application process, may need
appointments for face to face advice
Information can be accessed in a variety of ways:
phone, email, Facebook Messenger and in-
person at our main building in Faulkner Road. We
have booklets and leaflets on many aspects of
mental health, and in addition there is a lot of
information and help on National Mind’s website.
Advice can be offered to those with a diagnosed
mental health problem, to those seeking to
maintain their mental wellbeing and to family,
friends and carers of someone coping with
mental health issues. Our staff aren’t qualified
to make diagnoses or recommend a particular
medication or treatment, but we can offer
information and guidance on particular
treatments or on what options may be open to
you to help you understand or make a choice on
what is being offered. We would always advise
anyone to consult their doctor for help with
mental health issues, but we can also advise on
whether our own support services, such as
counselling, might be appropriate, or on what
other non-medical support is around, for
example support groups or specialist
helplines/websitesetc. If you need help with
understanding a particular diagnosis or a
particular treatment/medication we can help
with this too.
As mental health is as much a part of our lives as
our physical health we would hope to be able to
provide information on mental wellbeing
generally, not just on where medical or more
formal support is needed. Our specialist
outreach and benefits/financial advice service
can help maintain your mental wellbeing by
tackling the sort of practical issues that can
cause your mental health to deteriorate.
other sources of help and advice
Mind Infoline
0300 123 3393
Mind Legal line
0300 466 6463
Email: legal@mind.org.uk
Post: Mind Legal line, PO Box 75225, London,
E15 9FS
Mind’sLegal line provides legal information and
general advice on mental health related law,
including being detained under the Mental
Health Act (sectioning), mental capacity,
community care, discrimination and equality It’s
open 9am to 6pm, Monday to Friday (except for
bank holidays).
Side by Side online community/peer support
Side by Side is a supportive online community
run by Mind nationally where you can feel at
home talking about your mental health and
connect with others who understand what you
are going through.
Whether you're feeling good right now, or having
a hard time, it's a safe place to share
experiences and listen to others. The community
is available to all, 24/7.
Side by Side is moderated daily from 8.30am to
midnight.
Birmingham and Solihull Women’s Aid
Solihull Community Outreach: 0121 722 2142
solihull.admin@bswaid.org.uk
www.bswaid.org
0808 8000 0028
Support for women and children experiencing
domestic violence and abuse.
Youngminds
Information, advice and support for young
people experiencing mental health issues and
their parents
www.youngminds.org.uk
Information for armed forces veterans
https://businesscostsaver.co.uk/guide-for-
veterans
Mind National Trans+ helpline, MindLine
Trans+
Open Mondays and Fridays, 8pm-midnight. Tel:
0300 330 5468, calls are taken by trans and
non-binary volunteers.
The service delivered by Bristol Mind and Mind in
Taunton and West Somerset, but is a UK wide
service.
Mind Blue Light Infoline.
Information and support for emergency services
staff and volunteers. More information here
Phone:0300 303 5999
Email: bluelightinfo@mind.org.uk
Text: 84999
MindOut - LGBTQ mental health service
providing helpline, support groups, advocacy
https://www.mindout.org.uk/get-
support/mindout-online/
Solihull Mind is now Oasis Mental Health Support - same services,
same people, same support - new website coming soon!